Job type

Permanent

Location

Bromley

Key responsibilities

  • Opening and closing of reception; check lists and task completion daily
  • Visitor and contractor sign in process management 
  • Access control management; pass creation, issuing and return process 
  • Query management; logging/resolving and escalating as required
  • Ad-hoc meeting room requests responses/bookings 
  • Meeting room user check in and welcome 
  • Post and parcel management; receiving, storage and collection procedures 
  • Communication and management of special visitor requests 
  • Security handover notes and actions at beginning and end of shift as required 
  • Management of incoming calls managing or re-directing queries, message taking. 
  • Ensure all health and safety measures and regulations are adhered to in line with risk assessments reporting and recording any issues which arise and escalating used to your manager immediately.
  • Provide support and professional interactions with building suppliers/third parties are undertaken in a professional and collaborative manor, maximising the value both commercial and service to Clockwise. Reporting any issues to your location manager
  • Manage access control requests for new and departing tenants, colleagues, and members in line with your building’s standards.

Key skills and experience

  • Customer service and admin experience is desirable
  • Hospitality or flex space experience is advantageous

Working pattern

Monday to Friday with occasional evening work for events

Benefits

  • Private health insurance
  • 25 days holiday per annum, plus bank holidays
  • Enhanced company pension (4% and 5%)
  • Professional developing, including opportunity for MHFA qualification
  • Gifts on your birthday
  • Death in service benefit
  • Wellness activities throughout the year
  • Monthly sessions with MYNDUP available